Something I regularly get asked is, “How do enterprises use HYAS Insight to accelerate their investigations?” I spoke with a HYAS customer a few weeks ago and to understand how they track and identify fraudsters. First West Credit Union is a financial institution in western Canada with $8.4B USD in assets and 1,400 employees. I had the pleasure of interviewing First West’s Manager of IT Security and Operations to understand his perspective and experience in leveraging HYAS Insight.  What follows is an excerpt from a First West Credit Union case study that provides a few examples of the institution undertook fraud investigations and responded to security incidents with help from HYAS. 

Todd Thiemann

September 8, 2020